Use security questions and alerts to safeguard data

  • Online Banking Security Questions. When setting up security questions, it is recommended that one of your selected questions contain an incorrect answer that only you would know is wrong.
  • View Successful Logins.  allows you to monitor all logins for your account. Click Login History under the Profile and Settings section of the left-hand menu. Contact 黑料网 immediately if any of the logins listed look unfamiliar.
  • Account Alerts. Sign up to receive account alerts from 黑料网 when certain activity occurs on your account, such as a balance change or a debit card transaction. You can sign up in the Manage Alerts section of Mobile and .
  • Username. 黑料网 allows you to login to your account using a username in place of your account number. Using a username can help protect your account information, especially if you are using computers in public locations such as a library or at school.
  • Online Banking Mailbox. Always send any personal account questions to 黑料网 via our secure Mailbox within . Don't send personal account information via traditional email.
  • Visa Fraud Alert Program. These alerts provide peace of mind by sending timely alerts to 黑料网 debit and credit cardholders that help them monitor their transactions for potential fraud. Learn more about the Visa Fraud Alert Program and what to look out for.

Finally, our team recommends you sign up for eStatements within Mobile and to receive your monthly account statements more quickly and securely. Receiving your statements electronically prevents your statements from being stolen from your mailbox.

Passwords, encryption and firewalls defend your privacy

  • Account Authentication. When you want to use Online and Mobile Banking, you first need to navigate several layers of authentication. We require that a username and password be used whenever the account is accessed. We restrict the use of easily guessed and recently used passwords for your own protection.
  • Failed Logins. A series of invalid login attempts will block the account from online access until further verification is completed. Instructions will be displayed on the screen in the event this occurs on your account. We maintain detailed information on failed attempts.
  • Secure Emails. Questions can be sent to our support staff through secure emails. Access the Secure Message Center by visiting our Contact Us page or by logging into Online or Mobile Banking.
  • Session Timeout. After 20 minutes of inactivity, Online Banking sessions will be automatically terminated for your protection. You can access your account by logging in again.
  • Browser Standards. We require internet browsers that support 256-bit encryption, one of the strongest encryption methods commercially available. We ask that you keep your browser up to date, since many security issues have been addressed in the most recent versions of these browsers.
  • Encryption. 黑料网 web servers are equipped with a Digital Secure Certificate, which encrypts information sent to and from the server using Transport Layer Security technology. Encryption scrambles data that travels from our server to your browser, allowing only your browser to decipher the information. This greatly decreases the possibility of anyone intercepting the information.
  • Firewalls. Our network is protected from outside intrusion by redundant and load-balanced firewalls. These secure systems control and prevent unauthorized access to our internal systems.

Our team is serious about protecting your data. We even hire outside experts to audit our system and try to identify vulnerabilities. No personal account information is ever shared with network security auditors.

 

icon: stopwatch showing 5 minutes Learn more about protecting your identity and the steps to take if your personal information is stolen in this .